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Empowerment is an oft-used buzzword.  Everyone wants to believe they empower their teams, but the proof is in the behaviors of their team members.   The enemy of empowerment is the mentality of “just doing my job”.  Team members walking a tightrope of compliance, just trying to stay out of trouble.  Those team members are memorable […]

The $100,000.00 Salt & Pepper Shaker

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Winning and losing.  Success and failure.  We view outcomes as absolutes. Success on a goal does not define future success.  Failure to accomplish a goal does not make you a failure.  There is always another opportunity, and that outcome will have its own set of unintended consequences.  All you can do is control what you […]

The Farmer’s Fortune

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One day a man was walking along the beach when he noticed a boy picking up and gently throwing things into the ocean. Approaching the boy he asked, “Young man, what are you doing?” “Throwing starfish back in the ocean. The surf is up and the tide is going out. If I don’t throw them […]

The Starfish

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by Josh Rossmeisl Who doesn’t love a firefighter?  They are heroes who risk their lives to fight fires and save people.  In the hospitality industry, we have a different definition of “firefighter”. Firefighters put out fires quickly and save the day for all to see.  Their team loves it when they swoop in and extinguish […]

Superhero

Do you prefer a Firefighter or an Invisible Superhero?

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One day a mouse looked through a crack in the wall to see the farmer and his wife opening a package when they got home from the store. It was an ordinary day like any other for the mouse. She was wondering what food did the farmer and his wife bring home? But instead of […]

Teamwork: When a mousetrap is not about the mouse

Teamwork: When a mousetrap is not about the mouse

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By: Jasmine Scott, Doug Warner & Amanda Murray Do you struggle with procrastination? Is it hard for you to set and achieve your goals? Have a hard time defining your personal process?  Charles Duhigg’s Smarter Better Faster is a must-read for anyone looking to improve their process within their personal, and/or professional life.     Through a […]

Smarter Better Faster Book Review

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by Josh Rossmeisl The Growth Conundrum Imagine you launch a business that becomes very popular, is loved by guests, and is quite profitable.  It becomes the talk of the town due to the service, vibe, food, and drinks. There are incredible advancements in technology, design, and guest offerings that make the concept unique and very […]

Secret Sauce: A Business Growth Manifesto

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By Corey Simpson Two brothers were given land by their wise grandfather, a King. The King had to choose his successor based on how they handled their newly gifted land and subjects. The two brothers informed the tired and hungry subjects that they would be feeding them in two separate dining halls each had constructed. […]

The Two Rooms (Which do you choose?)