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by Josh Rossmeisl Who doesn’t love a firefighter?  They are heroes who risk their lives to fight fires and save people.  In the hospitality industry, we have a different definition of “firefighter”. Firefighters put out fires quickly and save the day for all to see.  Their team loves it when they swoop in and extinguish […]

Superhero

Do you prefer a Firefighter or an Invisible Superhero?

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By Corey Simpson Two brothers were given land by their wise grandfather, a King. The King had to choose his successor based on how they handled their newly gifted land and subjects. The two brothers informed the tired and hungry subjects that they would be feeding them in two separate dining halls each had constructed. […]

The Two Rooms (Which do you choose?)

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In ‘eatertainment’, we design and build our venues around the guest experience.  We want to maximize their journey through the venue and “wow” them with artistically clever touches.  We’ve all seen Bar Rescue and know how design can influence guest behaviors.   Who doesn’t want a beautiful space that leads the guest to the desired […]

Server Training

Improving the Server Experience