"What I love about our culture is that it's a living thing. It grows and evolves as we grow and evolve."
- Chris
Click below to find out what's true!
Early Beginnings: Born and raised in Boston, MA, Christopher Barrows embarked on his journey in hospitality after earning a degree in Managerial Sciences from Georgia State University. His initial foray into the finance industry in Boston provided him with a foundational understanding of business dynamics, but his true calling in hospitality was realized when he transitioned to a popular dining and entertainment venue, starting at the front desk as a host back in 2007.
Professional Growth: Chris’s innate problem-solving skills and his drive for personal and professional growth quickly propelled him from an entry-level position to key leadership roles within the company. As he moved from Floor Manager to Senior Floor Manager, and eventually to Assistant General Manager, Chris’s ability to merge operational expertise with exceptional guest services became evident. His leadership not only enhanced venue performance but also cultivated a culture of excellence and continuous improvement.
Leadership and Innovation: In 2013, Chris’s journey came full circle as he became the General Manager of the very location he started at as a host, demonstrating his commitment to learning and leadership. His innovative approach to operations, particularly in POS system management and guest service optimization, led to transformative results at multiple locations. Chris’s leadership was pivotal in mentoring new leaders, enhancing the company’s training programs, and scaling operational practices that supported expansive growth. When he left that company to join the AMP Up1 Hospitality Team ,he was the head of Training, Recruiting & HR for the brand.
Current Role and Focus: As the Chief People Officer at AMP Up1 Hospitality Group, Chris leverages nearly two decades of operational experience to drive cultural and systemic improvements across the organization. He is instrumental in developing and integrating core cultural values that emphasize psychological safety, recognition, and servant leadership, contributing to a highly rated company culture on platforms like Glassdoor.
Unique Leadership Style: Known for his disciplined approach to process development, Chris has earned the nickname "Business" for his strategic and effective management style. His leadership is not just about maintaining standards but enhancing them through thoughtful innovation and a relentless pursuit of excellence. Chris’s mentorship and ability to develop leadership among his teams are hallmarks of his role, reflecting AMP Up1’s values of growth and empowerment.
Personal Life and Closing Thoughts: Outside of his professional endeavors, Chris is a devoted father and an enthusiastic culinary explorer. His interests in reading, sports, and food enrich his personal life and inform his professional interactions, providing a well-rounded perspective that enhances his leadership.
Chris Barrows exemplifies the AMP Up1 motto of continuous improvement and leadership by example. His journey from the front desk to executive leadership underscores the company's commitment to recognizing and nurturing talent, ensuring that AMP Up1 Hospitality Group remains a beacon of innovation and excellence in the hospitality industry.