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Empowerment is an oft-used buzzword.  Everyone wants to believe they empower their teams, but the proof is in the behaviors of their team members.   The enemy of empowerment is the mentality of “just doing my job”.  Team members walking a tightrope of compliance, just trying to stay out of trouble.  Those team members are memorable […]

The $100,000.00 Salt & Pepper Shaker

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by Josh Rossmeisl The Growth Conundrum Imagine you launch a business that becomes very popular, is loved by guests, and is quite profitable.  It becomes the talk of the town due to the service, vibe, food, and drinks. There are incredible advancements in technology, design, and guest offerings that make the concept unique and very […]

Secret Sauce: A Business Growth Manifesto

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By: Chris Barrows & Jasmine Scott We live in an instant gratification culture.  We want what we want when we want it.  When things don’t happen as quickly or as planned, it’s easy to become frustrated or feel as if you’re falling behind. Feelings of inadequacy, or doubt, or wanting to give up creep in. […]

Bamboo

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By Corey Simpson Two brothers were given land by their wise grandfather, a King. The King had to choose his successor based on how they handled their newly gifted land and subjects. The two brothers informed the tired and hungry subjects that they would be feeding them in two separate dining halls each had constructed. […]

The Two Rooms (Which do you choose?)

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In ‘eatertainment’, we design and build our venues around the guest experience.  We want to maximize their journey through the venue and “wow” them with artistically clever touches.  We’ve all seen Bar Rescue and know how design can influence guest behaviors.   Who doesn’t want a beautiful space that leads the guest to the desired […]

Server Training

Improving the Server Experience